DONNA - in her late 40's or early 50's. Strong. An accomplished woman, but out-of-her-element in this setting.
RECEPTIONIST - early 20's. Perky and fashionable.
PHILLIPA - Late 20's, early 30's. Stunning and not overly kind. Might have feathers on her shoes.
JOSEFINA - 30's. Preferably Brazilian or Dominican. No-nonsense. Good at her job.